If you are a client acting without advice from a Financial Adviser who is Authorised and Regulated by the Financial Conduct Authority, we strongly suggest that you seek advice before establishing a pension scheme with us or making any investment or pension transfer decisions.
If you do not already have an Independent Financial Adviser, information can be obtained from www.unbiased.co.uk or telephone 0800 085 3250.
We always work hard to provide the best possible service, but we understand there may be times where you may need to make a complaint.
We take complaints very seriously and will do our best to resolve them quickly and satisfactorily.
If you wish to make a complaint, please contact us.
